How may we help you?

Make sure to follow these tips when accessing a SuperViz meeting for the first time.

  • Allow mic and camera when prompted by the browser.
  • If you still can't activate the mic or webcam, refresh the page and/or clean the browser cache.
  • Make sure there is no other application accessing your webcam. Some hardware block two access at the same time for privacy reasons.

Extra tips:

  • Some browsers may work with tech limitations. We recommend using chrome, edge, or safari.
  • We recommend always using desktops 
  • For Macbooks, there are some old versions of the operating systems that don't support SuperViz.  Check the list below to see all OSs:

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